FAQ's

Erwaa is a Saudi digital platform specialized in providing water services to mosques across the Kingdom. It allows you to order drinking water for mosques electronically with simple steps, from anywhere, with guaranteed delivery on time and order documentation with a photo that preserves the record of your donation. You can learn more about Erwaa .

Yes, you can order water services for mosques through the Erwaa app from inside or outside Saudi Arabia with complete ease. Just select the mosque you wish to serve and choose the appropriate package, and our team will handle the delivery within the Kingdom on your behalf. You can also Download the app now , Android , Apple.

At Erwaa, we ensure the highest levels of transparency. Therefore, every order is documented with a photo at the moment of water delivery to the specified mosque. The photo and notification are sent directly to you so you can be assured that your donation reached the right place and in a manner befitting the houses of God.

Erwaa services cover more than 20 cities across Saudi Arabia, with a continuous expansion plan to reach new cities. You can check the available cities during the ordering process. If your city is not covered yet, you can reach out through the contact us page and it will be added in the future.

Erwaa offers several safe and fast payment options, including bank cards and the electronic wallet within the app. The loyalty system also gives you points on every purchase that you can redeem later and benefit from.

Once you complete your order through the Erwaa app, you can track it moment by moment through the orders page. You will receive instant notifications at every stage of execution, from order acceptance to final documentation.

The support team at Erwaa is always available to help you. You can contact us through the app or through the official channels shown on the contact us page. Our goal is to make your experience in serving the houses of God easy, reliable, and comfortable every time.

Because Erwaa combines technology and giving, to make serving mosques a reliable, secure, and easy digital experience. With us, giving becomes faster and easier than you imagine. Just a few minutes are enough for your donation to reach the houses of God at the right time and place.

Erwaa delivery service operates daily from 12:00 PM to 9:00 PM according to the local time of Saudi Arabia, with the ability to execute orders during peak times in seasons. You can also track your order status directly through the Erwaa app to ensure water delivery on time.